Uvdal, Norway
Vestsidevegen 2650
N/A
+47 90999407
Bar on siteGood for kidsRestaurantToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Nice long slopes. Cafe has some work to do with the food. I'll bring my own food next time.
like
Lovely palace to stay!
Tremendous
The lifts and slopes are decent enough, and the green slope is great for beginners. Sadly however, the customer experience for us was quite horrendous. We arrived at 1.35 PM and bought four three-hour passes. Much to my surprise they closed the slopes at 4 PM. I asked Kjetil, the manager why they would sell us three-hour passes when they were closing in less than two and a half. I was met with no understanding what-so-ever as to how I could possibly find that unreasonable. His argument was that we should have known when they closed. I tried telling him that; even though we should have done our due diligence and checked their opening hours before buying, I wouldn't find it unreasonable for the person in the ticket booth to inform us that the passes we were buying extended beyond their opening hours. Now, I don't really care about the money, and I wasn't even expecting a refund, but what honestly ruined the experience for me was the total lack of understanding or willingness to see the customers side of things demonstrated by Kjetil. All he wanted to do was argue and make us feel stupid for not checking the opening hours before buying. I am very disappointed, as we were having a good time up in til that, and would have liked to come back. Now, how ever I am not so sure we will be back.
A fantastic place.
Amazing location
Amazing place.
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