Bergen, Norway
Øvre Ole Bulls plass 5
N/A
+47 55215870
My wife and I had made plans to travel to Norway before the COVID virus hit. Because my wife has a weak immune system (and because most of the world was shutting down), we decided well in advance of our trip (scheduled for May, 2020) to cancel our plans. While airlines and hotels were all being hurt by the shutdown, we were impressed and grateful (we are retired and live on a fixed income) by the almost universal approach to our situation. The airline granted us a full refund. Whether we went through Orbitz or Expedia, it didn't matter -- EVERY hotel in Norway granted us a full refund -- with one extraordinary exception. Hotel Oleana insisted on keeping our full deposit. They have it to this day. I just wrote to them one last time last week (a YEAR after our first request for a refund). They didn't bother to respond. Dead silence -- with our money in their pockets. Stay here if you wish. It's probably a pretty hotel. But if I were going to visit Bergen, I suspect there are plenty of hotels who genuinely understand customer service -- and deserve our business more than these folks do. All of Norway should be proud of how supported we were.....yes, with this one exception. Shame on Hotel Oleana.
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Delightful hotel - great ambience and professional, friendly staff. Rooms are stylish, with excellent use of space. Bed was very comfortable. Hotel has an excellent restaurant (their burger is a must-try Better than any American burger I have had). The neighborhood is active and vibrant with several restaurants and live music in the plaza at night.
Nice hotel, very nice interior. Good breakfast! Missing heat in the bathroom, and in our room there was a lightstrip over the curtains that turns on when you turn the lights off! Mandatory nightlight? Extremely annoying...
Comfortable, clean, centrally located. Creative decor, warm, helpful staff. Huge breakfast spread. 10 mins to the Fish Market and docks. Easy to get to the major attractions. Hotel is located in a well patrolled area with lively surroundings, restaurants, bars, supermarkets and shopping arcades. When we checked-in, we found that the TV was malfunctioning. Instead of keeping us waiting till the next day for the problem to be fixed, they helped us with a room change. Tx Oleana staff, we enjoyed our stay!
Stayed here during a weekend. Perfect location, great rooms and even better breakfast! Highly recommended
Beautiful boutique hotel in Bergen, Norway. Oleana means 'Light" This hotel was inspired by Ole Bull, a famous violinist and has a musical theme (with beautifully design using bold colors and a variety of levels of lighting). Ole Bull was born on the same street as the hotel. I was able to discover all of this by research on the internet. I think the hotel should have printed information in the room with this story- as well as practical information on how to operate the thermostat ( I gave up after 5 minutes). The interior of this hotel is bright and beautiful and definitely worth staying just to see the decor. I have attached several photos too. Centrally located, with a delicious breakfast included, you can't go wrong. The hotel staff were friendly and accommodating, and one person, ironically named 'Oleana' was a standout- so helpful with a beautiful smile every time we saw her. Rooms has refrigerators, mini bars, safes, large screen TV. They are designed differently.
We first missed this hotel because we thought it was a bar. But once you go into the restaurant the check in desk is in there. The first room we had didn't have a nice view. Other reviews mentioned not to get a front room because of the noise levels. We were on the fourth floor at the front and loved it. The insulation was good enough we couldn't hear the crowd's. Just some doltish person in the floor above us walking like an elephant.
A very fancy hotel with all kinds of great services. The location of the hotel is right in the city center of Bergen, only a few minutes walk from most of the attractions including the famous fish market, the Christmas market(in winter time), and the public transportations(train, bus, etc.). You can choose to have breakfast included at this hotel, it has many variety of food and drink items. From the marinated meat, to boiled eggs, cereal, milk, tea, coffee, and freshly squeezed orange juice. They can also make you fried eggs or the style you want!!! Sometimes, the leftover croissant will be left at the reception desk for customers who would like some for takeaway. They are delicious little treats!!! The room we got was for two people and we loved it. Very comfortable bed and spacious for two people. It’s also got some love themes for lovely couples. We especially love the shower room. It’s quite big and the jet was strong. Who doesn’t love a refreshing and enjoyable shower?! The receptionist are all very helpful and friendly. Whatever question you have at any time, go straight to them and they will have the answer. If not, they will look for it for you immediately. The common area is also spacious and comfortable where you can get a coffee and stare out the windows at the streets for hours just to chill and relax. After all, ️clean️great service️convenient location. Highly recommend to anyone who is planning on a trip to Bergen.
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