Oslo, Norway
Økernveien 115
N/A
+4722886868
One of the worst experiences I have had as a customer. This location is impossible to find. No signs on the road and their street address isn't where their entrance is. I called customer service and they argued with me that there were supposed to be signs on the road and didn't believe me when I told them there weren't. Walked for 30 minutes trying to find the entrance. Then, on the day we were to return the car I called to confirm I could return it after business hours as planned. The woman on the phone confirmed this was no problem and to call the number on the gate. We arrive and call the number on the gate to hear the automated message that they are closed and will hang up. We tried calling the guard service listed on the gate, they had no idea what we were talking about and couldn't help us. We had to wait outside of the gate until someone happened to arrive to drive through and let us tailgate in behind them. Same experience trying to get OUT of the lot. Door was locked, gate was closed and the security number we called didn't know what we were talking about and couldn't help. We had to stand there and wait until someone happened to drive out so we could run through the gate. Will NEVER use Hertz again.
like
Very good service, friendly and knowledgeable staff. Was here right when they opened at 7:00 AM, and we were on the road no later than 7:15. The entrance is in the back of the building. You want to turn down Haslevangen, the street before the building, and that will bring you to where Hertz is.
Good customer service, streaching to do good service. I needed a car for a trip to Sweden and asked them for something fun, they suggested two different gasoline cars. I asked them about the Tesla outside. And yes it was available, they gave me a reasonable price, and drove it through the car wash before delivery because it was dirty. That is attentions to detail. To deliver it outside of operation hour you call a number and they will open the gates for you And then you have a key drop on the building. The negativ thing about hertz is that they are not as flexible about delivering and coming just some hours after your 24 hour rental can sometimes cost you another day of rental.
Very professional, helpful and friendly crew. Their monthly rental prices on Electric vehicles seems to be the best on market. In addition, I got a brand new E-golf to drive. Somehow I got a damage in the paint on my roof, but they said it was ok and did not charge me for it. Would absolutely reccomend
Very bad location. Poor guidance signs. Difficult to find the entrance
Good customer service and clean modern cars. Location is a little difficult to find.
Great service and staff
Meget service innstilte og hjelpsomme, hadde vært full pott om de hadde svart på telefonen innen for rimelig tid.
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